Maintenance

Safety management built for maintenance contractors

Working across multiple client sites, varying conditions, and diverse equipment. Maintenance contractors need a safety system that travels with the work. HSES Online does.

Multi-site incident and hazard records
Client site risk documentation
SWMS and permit to work storage
TRIFR reporting for tenders
Action tracking across jobs
Audit-ready incident register

Maintenance contractors face a distinct challenge. You are responsible for worker safety while operating under the safety systems of your clients. Australian WHS legislation makes clear that your obligations as an employer follow your workers to every site they attend.

What you need to manage

What maintenance compliance actually requires

HSES Online is structured around what regulators, auditors, and principal contractors actually ask for. Here is what your safety management system needs to cover.

Mandatory

Incident recording across all sites

Injuries and notifiable incidents occurring at any client site must be recorded in your own systems. HSES Online keeps your register current regardless of where the work happens.

Required

Site hazard identification

Before beginning work, hazards at each client site must be identified. Log site-specific hazards and the controls your workers will apply.

Required

Risk assessment documentation

Formal risk assessments for maintenance work tasks, particularly high-risk work, must be documented and retained.

Best practice

SWMS and safe work procedure storage

Store your SWMS and safe work procedures in the platform linked to the job types they apply to. Always available when a client asks.

Best practice

TRIFR reporting for tenders

Most principal contractors and large clients now request TRIFR data as part of prequalification. Generate your frequency rates at any time.

Best practice

Corrective action close-out

Actions arising from site hazards and incidents must be tracked and closed out. Demonstrate to clients that you follow through.

What's included

Everything you need, free for your whole team

Incident management

Log incidents and near misses with severity, injury type, location, and timeline. Assign investigations and track close-out.

Hazard register

Identify and record workplace hazards. Assign controls, set review dates, and track status through to resolution.

Risk matrix

Build and maintain your risk register using a configurable 5×5 matrix. Visualise your risk profile at a glance.

Actions & corrective actions

Create and assign actions from any record. Set due dates, track completion, and get reminders for overdue items.

Reporting & TRIFR

Charts and dashboards showing incident frequency rates, TRIFR, LTIFR, risk profiles, and action close-out rates.

Team & permissions

Invite unlimited team members. Role-based access keeps sensitive records visible only to the right people.

Ready to get your maintenance business set up properly?

Set up your incident register, risk matrix, and hazard log in minutes. Free for your whole team.

Book a discovery call

Free. No credit card. No lock-in.